Terminal Toolbox FAQs
Explore a list of our most frequently asked questions regarding our Container Terminals and Multi-Purpose, Breakbulk & Project Cargo facilities below.
Port Houston uses a customer service portal, Lynx, to provide valuable information to our customers. Learn more about our Lynx portal.
You can pay for terminal services via check or through a payment guarantee in Lynx. You must have a credit account with Port Houston in order to guarantee payments. Any questions regarding payment details are answered through the terminal’s Yard Services desks.
713-670-1100 (Option #4 for Bayport; Option #2 for Barbours Cut)
Bayport: [email protected]
Barbours Cut: [email protected]
We continue to serve trucks in 60 minutes or less at our container terminals with an average five minute queue time at the ingate. For a faster ingate process, we encourage truckers to utilize ExpressPass.
Multi-Purpose, Breakbulk and Project Cargo FAQs
You will need a Dock Receipt/Pick-Up Order. This paperwork must contain the vessel name, description of commodities, and the bill of lading number.
You will need a dock receipt/delivery order. This paperwork must contain the vessel name, description of commodities, and booking number.
Please note Class 1.4 explosive cargo will not be allowed on the terminal (per the tariff) until the day of the vessel’s arrival. Also, radioactive material (Class 7) must meet shipping and handling requirements, and will only be accepted after documents have been submitted and approved by the Port Fire Chief.
Port Houston does not hire any of the labor that works on the docks at the public or private terminals. To apply for those jobs, please contact the following companies directly:
You are now leaving Port Houston's website
Click the link above to continue or CANCEL